๐ ๐๐ถ๐บ๐ฝ๐น๐ ๐ด๐ฟ๐ฒ๐ฎ๐ ๐พ๐๐ผ๐๐ฒ
I attended an entertaining talk by Simon Pound put on by Soda Inc. Simon is a very eloquent gentleman; telling stories was clearly his happy place! He imparted a number of gems, but my favourite was his comment that ๐ถ๐ ๐๐ฎ๐ธ๐ฒ๐ ๐ฐ๐ผ๐ป๐ณ๐ถ๐ฑ๐ฒ๐ป๐ฐ๐ฒ ๐๐ผ ๐ฏ๐ฒ ๐๐ถ๐บ๐ฝ๐น๐ฒ.
When people add to their offerings (moving away from simplicity), they do this because of our intuitive belief that more is better. More money, more fame, more muscles, more bedrooms. It also makes sense as the greater the number of offerings you have, the wider the needs you serve, and the more customers you can appeal to.
The flipside to this is youโre exposing yourself to more competition. And youโre spreading your resources more thinly. This means you reduce your chance to stand out in any one area and increase your chance of being average.
No one writes down the goal โbecome more averageโ in their strategy. Yet their strategy will often detail new products or services to widen offerings - which increases their chance of achieving mediocrity.
It takes confidence to stay simple and resist the temptation to add. But here lies the opportunity to stand out. With all your resources focused on one thing your chances of standing out go up - because othersโ lack the confidence to be simple have succumbed to the false logic of their 'add more' instinct.
If you had the confidence to be simple, what would you cut? And what would you double down on?
Is this a nice thought experiment? Or a call to action? You choose.
If it's the latter, talk to your customers; theyโll tell you where to focus.